Hong Kong Polytechnic University
Graduate Student, School of Hotel and Tourism Management
Lecturer
Department of Tourism and Hospitality
Thesis Title: Effects of Tourist Complaining Constraints on Justice Perceptions and Loyalty: Using Culture and Magnitude as Moderators
Norman Au
Cathy C.HSU
Contact Information
http://www.isu.edu.tw/interface/overview.php?dept_mno=85001
Department of Tourism and Hospitality,
International College, I-Shou University,
No.1, Sec. 1, Syuecheng Rd.,
Dashu Township,
Kaohsiung County 840,
R.O.C.Taiwan
Office: (886) 7657 7711 ext. 8812
Home: (886) 7657 7711 ext. 2433
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